Sens'it Privacy Notice
The purpose of this Privacy Notice is to inform you about the conditions of your Personal Data processing by Sigfox, a French company (société anonyme), with its registered office at 425 rue Jean Rostand, 31670 Labège, France, registered under number 514 582 444 RCS Toulouse (“Sigfox”, “we” or “us”), acting as data controller, with respect to the Personal Data collected via the website www.sensit.io (the “Website”) and the Sens’it device (the “Sens’it”).
“Personal Data” is data that identifies you as an individual or relates to an identifiable individual. Personal Data includes information that you provide voluntarily on the Sens’It Website and that is collected via the Sens’it.
In certain cases, Sigfox also collects information from or about your use of the Sens’it (e.g., the Sens’it location, the hardware version, the date the message was created, the Sens’it settings, etc.) and may process such information as “aggregated information”, i.e. anonymized information that Sigfox combined with other anonymized information, in particular for marketing, strategic development and analytical purposes.
What are the purposes of your Personal Data processing by Sigfox and what is the legal justification for this processing?
| The purposes for which we process your Personal Data are the following: | The processing of your Personal Data is justified by: | |
|---|---|---|
| 1 | Provide you with the Sens’it upon your request | Your prior consent, by requesting a Sens’it |
| 2 | Allow you to activate your Sens’it | The performance of services on the basis of the contract between you and us, if you have subscribed to these services |
| 3 | Allow you to manage your Sens’it and the data it collects | The performance of services on the basis of the contract between you and us, if you have subscribed to these services |
| 4 | Allow you to manage your notification features (email and sms alerts based on Sens’it messages) | Your prior consent when setting an email or sms notification. |
| 5 | Improve and customize Sens’it, our products, services and our business in general | Sigfox’ legitimate interest to improve its products and services |
| 6 | Create and develop new product or service offers. | Sigfox’ legitimate interest to further develop its products and services |
| 7 | Correspond with you to resolve your queries or complaints | Your prior consent, by sending us your queries or complaints |
| 8 | Send you marketing communications and other information we think you may find useful or which you have requested from us, including information about our products and services, with your consent, when required | Your prior consent when required by law, by ticking the appropriate box when providing your Personal Data to Sigfox |
| 9 | Allow Sens’it Distributors or Sigfox Operators to correspond with you for your queries or complaints, by providing them with your data. | Your prior consent, by buying a Sens’it from a Sens’it Distributor or by sending a query to be in touch with a Sens’it Distributor or Sigfox Operator. |
Who are the recipients of your Personal Data?
Your Personal Data will be shared with any Sens’it Distributor, any Sigfox Operator, any third party service provider and/or any company belonging to the same Group as Sigfox, involved by Sigfox in the provision of the services you requested or requested by Sigfox for the purposes listed in Section 1 above.
Are your Personal Data transferred outside the European Economic Area (EEA)?
Sigfox may need to transfer your Personal Data, as detailed above, to recipients, as listed in Section 2, located in countries outside the EEA, such as the United States, Singapore, Japan or Australia for the purposes listed in Section 1 above. The full list of countries with third party service providers can be found on www.sigfox.com/coverage.
Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures to protect your Personal Data. You may obtain a copy of these measures by contacting us at www.sensit.io/contact or sensit@sigfox.com.
For how long do we retain your Personal Data?
We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and you use the Sens’it; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of Sens’it Terms and Conditions of Use, applicable statutes of limitations, litigation or regulatory investigations).
What are your rights and how can you exercise them?
Subject to the conditions set forth in applicable law, you have the right to access, update, correct and/or request removal of your Personal Data from our databases and request that we restrict the processing of your Personal Data; you have the right to request that we provide your Personal Data to you or to a third party in machine readable format; you have the right to give us directives relating to the disposition of your Personal Data after your death; where we rely on consent for the use of your Personal Data, you have the right to withdraw your consent at any time and you can request us to transmit such data to another data controller where applicable law requires us to do so.
You also have the right to object to the processing of your Personal Data where we process your Personal Data on the basis of our legitimate interests.
To exercise these rights, or for any question regarding this notice or our privacy practices, please write to www.sensit.io/contact or sensit@sigfox.com, clearly indicating your request in the subject matter. In addition, you can unsubscribe using the link in our communications at any time and you have the right to register on the relevant national phone solicitation opt-out list. You also have the right to lodge a complaint with a supervisory authority.
Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request within all applicable timeframes.
How to contact us?
If you have questions about this Privacy Notice or the processing of your Personal Data, please contact us at: www.sensit.io/contact or sensit@sigfox.com.
Changes to this Privacy Notice
We may occasionally change this Privacy Notice, to, for example, comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Privacy Notice on the Website. We may also notify you in case of material changes and seek your consent to those changes, where required by applicable law.
You are thus encouraged to periodically review this page.